Python
from niadra.models.turns import PromoteRequest
# A complaint arrives days later: keep the conversation's turns for the kept tier's retention
niadra.api.promote_turns(PromoteRequest(conversation_id="wa-8812", reason="complaint"))// A complaint arrives days later: keep the conversation's turns for the kept tier's retention
await niadra.api.promoteTurns({ conversation_id: "wa-8812", reason: "complaint" });curl --request POST \
--url https://{space}.{region}.api.niadra.com/v1/turns/promote \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--header 'Idempotency-Key: <idempotency-key>' \
--data '
{
"conversation_id": "<string>",
"turn_ids": [
"<string>"
]
}
'const options = {
method: 'POST',
headers: {
'Idempotency-Key': '<idempotency-key>',
Authorization: 'Bearer <token>',
'Content-Type': 'application/json'
},
body: JSON.stringify({conversation_id: '<string>', turn_ids: ['<string>']})
};
fetch('https://{space}.{region}.api.niadra.com/v1/turns/promote', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://{space}.{region}.api.niadra.com/v1/turns/promote",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'conversation_id' => '<string>',
'turn_ids' => [
'<string>'
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json",
"Idempotency-Key: <idempotency-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://{space}.{region}.api.niadra.com/v1/turns/promote"
payload := strings.NewReader("{\n \"conversation_id\": \"<string>\",\n \"turn_ids\": [\n \"<string>\"\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Idempotency-Key", "<idempotency-key>")
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://{space}.{region}.api.niadra.com/v1/turns/promote")
.header("Idempotency-Key", "<idempotency-key>")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"conversation_id\": \"<string>\",\n \"turn_ids\": [\n \"<string>\"\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://{space}.{region}.api.niadra.com/v1/turns/promote")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Idempotency-Key"] = '<idempotency-key>'
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"conversation_id\": \"<string>\",\n \"turn_ids\": [\n \"<string>\"\n ]\n}"
response = http.request(request)
puts response.read_body{
"already_kept": 123,
"not_found": 123,
"promoted": 123
}{
"code": "<string>",
"status": 123,
"title": "<string>",
"detail": "<string>",
"request_id": "<string>",
"type": "about:blank"
}Registro de turnos e replay
Promover turnos
Move turnos da camada curta para a guardada, por conversa ou por id, com o motivo: a reclamação chega dias depois do turno.
POST
/
v1
/
turns
/
promote
Python
from niadra.models.turns import PromoteRequest
# A complaint arrives days later: keep the conversation's turns for the kept tier's retention
niadra.api.promote_turns(PromoteRequest(conversation_id="wa-8812", reason="complaint"))// A complaint arrives days later: keep the conversation's turns for the kept tier's retention
await niadra.api.promoteTurns({ conversation_id: "wa-8812", reason: "complaint" });curl --request POST \
--url https://{space}.{region}.api.niadra.com/v1/turns/promote \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--header 'Idempotency-Key: <idempotency-key>' \
--data '
{
"conversation_id": "<string>",
"turn_ids": [
"<string>"
]
}
'const options = {
method: 'POST',
headers: {
'Idempotency-Key': '<idempotency-key>',
Authorization: 'Bearer <token>',
'Content-Type': 'application/json'
},
body: JSON.stringify({conversation_id: '<string>', turn_ids: ['<string>']})
};
fetch('https://{space}.{region}.api.niadra.com/v1/turns/promote', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://{space}.{region}.api.niadra.com/v1/turns/promote",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'conversation_id' => '<string>',
'turn_ids' => [
'<string>'
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json",
"Idempotency-Key: <idempotency-key>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://{space}.{region}.api.niadra.com/v1/turns/promote"
payload := strings.NewReader("{\n \"conversation_id\": \"<string>\",\n \"turn_ids\": [\n \"<string>\"\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Idempotency-Key", "<idempotency-key>")
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://{space}.{region}.api.niadra.com/v1/turns/promote")
.header("Idempotency-Key", "<idempotency-key>")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"conversation_id\": \"<string>\",\n \"turn_ids\": [\n \"<string>\"\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://{space}.{region}.api.niadra.com/v1/turns/promote")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Idempotency-Key"] = '<idempotency-key>'
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"conversation_id\": \"<string>\",\n \"turn_ids\": [\n \"<string>\"\n ]\n}"
response = http.request(request)
puts response.read_body{
"already_kept": 123,
"not_found": 123,
"promoted": 123
}{
"code": "<string>",
"status": 123,
"title": "<string>",
"detail": "<string>",
"request_id": "<string>",
"type": "about:blank"
}Autorizações
nia_sk_...
Cabeçalhos
Obrigatório. Guardado por 24 horas com o hash do corpo: a mesma chave com o mesmo corpo devolve a primeira resposta, e a mesma chave com outro corpo devolve 409 conflict.
Required string length:
1 - 256Corpo
application/json
Move turnos da camada curta (todo turno, 7 dias) para a guardada, por conversa ou por id, com o motivo: a reclamação chega dias depois do turno.

