Python
result = niadra.search(
phone("+14155550123"),
"credit for missed technician visit",
max_tokens=300,
conversation_id="call-4471",
voice=True,
)
if result.recurrence:
print(result.recurrence.occurrences, result.recurrence.last_resolution)const { data } = await niadra.search({
subject: handles.phone("+14155550123"),
query: "credit for missed technician visit",
max_tokens: 300,
conversation_id: "call-4471",
});
if (data?.recurrence) {
console.log(data.recurrence.occurrences, data.recurrence.last_resolution);
}curl --request POST \
--url https://{space}.{region}.api.niadra.com/v1/history/search \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"subject": {
"type": "phone_e164",
"value": "+14155550123"
},
"query": "credit for missed technician visit",
"max_tokens": 300,
"verification": "V1",
"conversation_id": "call-4471"
}
'const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
subject: {type: 'phone_e164', value: '+14155550123'},
query: 'credit for missed technician visit',
max_tokens: 300,
verification: 'V1',
conversation_id: 'call-4471'
})
};
fetch('https://{space}.{region}.api.niadra.com/v1/history/search', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://{space}.{region}.api.niadra.com/v1/history/search",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'subject' => [
'type' => 'phone_e164',
'value' => '+14155550123'
],
'query' => 'credit for missed technician visit',
'max_tokens' => 300,
'verification' => 'V1',
'conversation_id' => 'call-4471'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://{space}.{region}.api.niadra.com/v1/history/search"
payload := strings.NewReader("{\n \"subject\": {\n \"type\": \"phone_e164\",\n \"value\": \"+14155550123\"\n },\n \"query\": \"credit for missed technician visit\",\n \"max_tokens\": 300,\n \"verification\": \"V1\",\n \"conversation_id\": \"call-4471\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://{space}.{region}.api.niadra.com/v1/history/search")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"subject\": {\n \"type\": \"phone_e164\",\n \"value\": \"+14155550123\"\n },\n \"query\": \"credit for missed technician visit\",\n \"max_tokens\": 300,\n \"verification\": \"V1\",\n \"conversation_id\": \"call-4471\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://{space}.{region}.api.niadra.com/v1/history/search")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"subject\": {\n \"type\": \"phone_e164\",\n \"value\": \"+14155550123\"\n },\n \"query\": \"credit for missed technician visit\",\n \"max_tokens\": 300,\n \"verification\": \"V1\",\n \"conversation_id\": \"call-4471\"\n}"
response = http.request(request)
puts response.read_body{
"items": [
{
"id": "ep_01J2",
"kind": "episode",
"text": "Technician did not show up · $40 credit on the April bill · settled",
"at": "2026-03-12T14:20:00Z",
"channel": "voice",
"source_id": "src_voice",
"outcome": "resolved",
"confidence": 0.94,
"origin_event_id": "evt_01J2A"
},
{
"id": "ep_01J3",
"kind": "episode",
"text": "Customer confirmed the credit and the new visit",
"at": "2026-03-14T12:02:00Z",
"channel": "whatsapp",
"source_id": "src_whatsapp",
"outcome": "resolved",
"confidence": 0.91,
"origin_event_id": "evt_01J3C"
}
],
"recurrence": {
"category": "technician_visit",
"occurrences": 2,
"window_days": 365,
"last_at": "2026-03-12T14:20:00Z",
"last_outcome": "resolved",
"last_resolution": "$40 credit"
},
"withheld": 0,
"as_of": "2026-09-22T17:07:02Z",
"tokens_used": 61,
"degraded": null
}{
"code": "<string>",
"status": 123,
"title": "<string>",
"detail": "<string>",
"request_id": "<string>",
"type": "about:blank"
}History
Search history
Keyword and semantic search over one customer history, with computed recurrence.
POST
/
v1
/
history
/
search
Python
result = niadra.search(
phone("+14155550123"),
"credit for missed technician visit",
max_tokens=300,
conversation_id="call-4471",
voice=True,
)
if result.recurrence:
print(result.recurrence.occurrences, result.recurrence.last_resolution)const { data } = await niadra.search({
subject: handles.phone("+14155550123"),
query: "credit for missed technician visit",
max_tokens: 300,
conversation_id: "call-4471",
});
if (data?.recurrence) {
console.log(data.recurrence.occurrences, data.recurrence.last_resolution);
}curl --request POST \
--url https://{space}.{region}.api.niadra.com/v1/history/search \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"subject": {
"type": "phone_e164",
"value": "+14155550123"
},
"query": "credit for missed technician visit",
"max_tokens": 300,
"verification": "V1",
"conversation_id": "call-4471"
}
'const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
subject: {type: 'phone_e164', value: '+14155550123'},
query: 'credit for missed technician visit',
max_tokens: 300,
verification: 'V1',
conversation_id: 'call-4471'
})
};
fetch('https://{space}.{region}.api.niadra.com/v1/history/search', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://{space}.{region}.api.niadra.com/v1/history/search",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'subject' => [
'type' => 'phone_e164',
'value' => '+14155550123'
],
'query' => 'credit for missed technician visit',
'max_tokens' => 300,
'verification' => 'V1',
'conversation_id' => 'call-4471'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://{space}.{region}.api.niadra.com/v1/history/search"
payload := strings.NewReader("{\n \"subject\": {\n \"type\": \"phone_e164\",\n \"value\": \"+14155550123\"\n },\n \"query\": \"credit for missed technician visit\",\n \"max_tokens\": 300,\n \"verification\": \"V1\",\n \"conversation_id\": \"call-4471\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://{space}.{region}.api.niadra.com/v1/history/search")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"subject\": {\n \"type\": \"phone_e164\",\n \"value\": \"+14155550123\"\n },\n \"query\": \"credit for missed technician visit\",\n \"max_tokens\": 300,\n \"verification\": \"V1\",\n \"conversation_id\": \"call-4471\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://{space}.{region}.api.niadra.com/v1/history/search")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"subject\": {\n \"type\": \"phone_e164\",\n \"value\": \"+14155550123\"\n },\n \"query\": \"credit for missed technician visit\",\n \"max_tokens\": 300,\n \"verification\": \"V1\",\n \"conversation_id\": \"call-4471\"\n}"
response = http.request(request)
puts response.read_body{
"items": [
{
"id": "ep_01J2",
"kind": "episode",
"text": "Technician did not show up · $40 credit on the April bill · settled",
"at": "2026-03-12T14:20:00Z",
"channel": "voice",
"source_id": "src_voice",
"outcome": "resolved",
"confidence": 0.94,
"origin_event_id": "evt_01J2A"
},
{
"id": "ep_01J3",
"kind": "episode",
"text": "Customer confirmed the credit and the new visit",
"at": "2026-03-14T12:02:00Z",
"channel": "whatsapp",
"source_id": "src_whatsapp",
"outcome": "resolved",
"confidence": 0.91,
"origin_event_id": "evt_01J3C"
}
],
"recurrence": {
"category": "technician_visit",
"occurrences": 2,
"window_days": 365,
"last_at": "2026-03-12T14:20:00Z",
"last_outcome": "resolved",
"last_resolution": "$40 credit"
},
"withheld": 0,
"as_of": "2026-09-22T17:07:02Z",
"tokens_used": 61,
"degraded": null
}{
"code": "<string>",
"status": 123,
"title": "<string>",
"detail": "<string>",
"request_id": "<string>",
"type": "about:blank"
}Authorizations
nia_sk_...
Body
application/json
Natural language or keywords.
Required string length:
1 - 2000An identifier of a subject in some channel or system: a phone, an e-mail, a CRM id.
Show child attributes
Show child attributes
An identifier of a subject in some channel or system: a phone, an e-mail, a CRM id.
Show child attributes
Show child attributes
Required string length:
1 - 512Show child attributes
Show child attributes
Budget of the answer. Items are cut by value, never by arrival order. Use 300 for voice.
Required range:
50 <= x <= 4000Required string length:
1 - 512Session verification levels. no_customer sits outside the V0-V4 scale.
Available options:
V0, V1, V2, V3, V4, no_customer Response
Matching items, cut to max_tokens by value.
Show child attributes
Show child attributes
text_only when the encoder was unavailable.
How many times this happened, counted over typed episodes. A count, not a guess.
Show child attributes
Show child attributes

