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POST
Python

Authorizations

Authorization
string
header
required

nia_sk_...

Body

application/json

GET /v1/history/items/{item_id} with the conversation id and the customer in the body.

item_id
string
required
Required string length: 1 - 512
conversation_id
string | null
Required string length: 1 - 512
profile_id
string<uuid> | null
subject
Handle · object | null

An identifier of a subject in some channel or system: a phone, an e-mail, a CRM id.

verification
enum<string>
default:V0

Session verification levels. no_customer sits outside the V0-V4 scale.

Available options:
V0,
V1,
V2,
V3,
V4,
no_customer

Response

The opened item, as GET /v1/history/items/{item_id} answers.

id
string
required
kind
enum<string>
required
Available options:
episode,
object
summary
string
required
as_of
string<date-time> | null
derived
HistoryItem · object[]

Memory items that were born from this conversation or object.

outcome
string | null
promises
Promise · object[]
requested
string | null
resolution
string | null
timeline
HistoryItem · object[]